Section 1: Terms and Conditions

1. Client / Service Seeker Terms

• 1.1 Acceptance of Terms: By using the platform, users agree to be bound by these Terms. Disagreement means discontinuation of use.
• 1.2 Personal Information Consent: Clients consent to data use to facilitate requests. Connecttika is not liable for third-party misuse.
• 1.3 Platform Liability Limitations: Connecttika does not guarantee quality or outcomes of services provided by third parties.
• 1.4 Communication: Requests are sent broadly; response is not guaranteed. No liability is assumed for non-responses.
• 1.5 User Conduct: Illegal or disruptive behavior may result in account termination.
• 1.6 Service Closure: Once closed, providers must not contact clients further unless requested.

2. Service Provider / Business Listings Terms

• 2.1 Acceptance of Terms: Listing implies full acceptance of these Terms.
• 2.2 Confidentiality Obligation: Shared data must be used strictly for service fulfillment.
• 2.3 Accuracy of Listings: Providers are responsible for updating their own information.
• 2.4 Independent Payment Responsibility: Connecttika is not involved in transactions or disputes.
• 2.5 Service Completion Protocol: No contact after request closure unless re-engaged by the client.
• 2.6 Professional Conduct: Providers must operate ethically; violations may lead to suspension.
• 2.7 Indemnification Clause: Providers indemnify Connecttika against legal disputes or damages.
• 2.8 Modification Rights: Connecttika may update terms and notify providers accordingly.

3. General Provisions

• 3.1 Governing Law: Governed by the laws of the Republic of Namibia.
• 3.2 Severability: If a clause is invalid, the rest remains enforceable.
• 3.3 Entire Agreement: These Terms override previous understandings or agreements.

Section 2: Privacy Policy

Connecttika Service Solutions CC ("Connecttika") respects your privacy and complies with international standards and the Namibian Data Protection Bill (when enacted).

1. Data We Collect

• Personal Information: Name, contact details, ID (if provided)
• Service Preferences
• Technical Data: IP address, device logs
• Communications: Messages, history, feedback

2. Purpose of Data Use

• Facilitate service matching
• Provide updates and confirmations
• Improve user experience
• Send promotional/operational messages (opt-out available)

3. Data Sharing

• Shared only with relevant providers or legal processors
• Connecttika disclaims liability for misuse beyond its control

4. Security & Breach Notification

We implement encryption, firewalls, and access control. Breach notifications occur within 72 hours as required by law.

5. User Rights

• Access or request data copies
• Correct or delete personal information
• Lodge complaints with Namibian authorities

6. Cookies and Analytics

Cookies may track behavior to enhance UX. You can disable cookies via browser settings.

7. Retention

Data is retained only as long as needed to meet legal and operational obligations.

8. Contact

For privacy matters, contact:
Connecttika Service Solutions CC
Email: [Insert Email] | Phone: [Insert Number]
Windhoek, Namibia